A Boutique Customer Advocacy
& Strategy Agency
Every customer interaction leaves a ripple. Every customer connection, reference story shared, new insight offered, and value should create a memory. We help turn customer interactions into lasting loyalty and measurable growth.
The most powerful sales driver is not your team — it’s your customers.
At TrustLink, we build the programs that turn those voices into your greatest growth engine. Why not build customer programs that cultivate, influence, shape, and steer those external messages?
We help you listen, link, and measure growth
Customer advocacy puts customers first and turns satisfaction into loyalty. Loyal customers become your strongest sales force, sharing testimonials, referrals, and real-world proof.
Trust is the foundation. It is built by skilled cultivators who connect your team with your customers. People may like your product, but they trust you.
TrustLink Consulting is a boutique agency that builds customer programs that earn that trust and activate your most powerful advocates.
Making waves that leave lasting ripples
Katherine is a customer advocacy executive with deep expertise in sales and marketing leadership. She influences C-suite customer marketing and drives executive engagement, turning customers into vocal advocates through storytelling, advisory boards, reference programs, and executive events.
She partners across sales, engineering, and marketing to amplify the voice of the customer and strengthen brand impact.
Focused on pipeline growth and measurable results, Katherine builds trust, accelerates momentum, and creates ripples that drive action.
Board advisor, C-suite influencer and executive engagement
Pipeline influence, revenue growth, and wallet share increase
Global reference/referral programs
Customer advisory boards
Dynamic storytelling through video and written content
Executive briefing centers and experience centers (EBC)
$1B
Influenced over $1B in revenue, yearly
300
Created over 300 customer video & written testimonials
37%
Added as much as 37% velocity to existing pipeline opportunities
380
Led a global reference & referral program with as many as 380 active customers
Led the revamp of multiple EBC makeovers including the creation of board-level presentations requesting capital investment
10x
Created & led multiple customer award programs
Ready to start? I provide strategic consulting and am willing to define/refine project scope, deliverables and timeline. Reach out to book a discovery call.
